DELIVERY FAQ

how long will it take for my item to be delivered?

Please be aware that all items require a few days for preparation, although the exact timeframe may vary depending on the item. Once prepared, bags and shoes typically take approximately 5-10 days to arrive after being dispatched. For other items, the shipping timeframe may be longer, and any extended shipping duration will be specified in the item's description.

Please note that we are not responsible for shipping delays caused by factors beyond our control, including but not limited to customs processing, natural occurrences, air or ground transportation strikes, or delays in transfers.

what if my item does not arrive on the shipping times you suggested?

We make every effort to expedite the shipment of your items as soon as possible. However, please be aware that delays may occur, particularly with air shipments, which are beyond our control. Rest assured that your item will arrive, but we understand that you may have concerns or questions during the shipping process.

If you have any doubts or inquiries about your order, please feel free to contact us at any time. We are here to assist you and provide updates on your shipment.

WHERE DO YOU SHIP/COST OF SHIPPING?

We offer free worldwide shipping.

HOW DO I KNOW MY ORDER HAS BEEN SHIPPED?

You’ll get an email confirmation soon as your item has been dispatched with tracking Information.

cAN I GET FASTER SHIPPING ON THE ITEMS THAT TAKE LONGER?

Please note that expediting shipping for specific items may incur additional costs. If you require faster delivery for a particular item, please contact us directly with the details of the item you need expedited shipping for. We will assess the options available and inform you of any additional charges or expedited shipping services that may be applicable.